WHY HAVEN’T MY CREDITS RENEWED

FOR ALL NEW USERS AFTER 12/01/2017

After your first order, your credits will renew on the 1st of each month. For example, if your first payment was made on the 26th January, your credits will then renew again on the 1st February, and so on and so forth. If a successful payment has been made but your account is still not showing any credits, there might be something wrong so drop us an email at hello@lovemebeauty.com and one of our team will investigate.

EXISTING PAYPAL MEMBERS

Your credits will renew on the same date every month. For example, if your first payment was made on the 26th January, your credits will then renew again on the 26th February, and so on and so forth. If a successful payment has been made but your account is still not showing any credits, there might be something wrong so drop us an email at hello@lovemebeauty.com and one of our team will investigate.